All customers are required to complete our Purchase Verification Form before their order has shipped. 

As a small business, we work very hard to keep our business afloat. Unfortunately, the world we live in today, customers make purchases from small businesses and commit fraud after receiving the goods aka chargebacks. A chargeback is a demand that a credit card provider makes to a retailer to refund a fraudulent or disputed transaction. Chargeback fraud occurs when an online shopper makes a purchase with their credit card, receives the purchased goods or services, but then requests a refund from the credit card company, who pushes that through the issuing bank (the bank that issued their credit card, also known as the card issuer). When a bank demands a chargeback, the online merchant is responsible for refunding the purchase.

By completing our Purchase Verification Form, we hope to reduce the amount of fraudulent transactions. We are protecting our small business and we thank you for your cooperation.